Amazon RDSE Software Support Engineer Ring 

India, Tamil Nadu 

261611583

Key job responsibilities
• Provide support for technical and operational tasks for Ring Data Science Engineering Team.
• Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
• Work on operations and maintenance driven coding projects and AWS technologies
• Software deployment support in staging and production environments
• Automate processes to reduce operations and maintenance
• System and Support status reporting
• Ownership of one or more Digital products or components
• Customer notification and workflow coordination and follow-up to maintain service level agreements

- 2+ years of software development, or 2+ years of technical support experience
- Bachelor's degree in engineering or equivalent
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages
- Good knowledge about Database concepts

- Experience with AWS, networks and operating systems