Your Role and Responsibilities As Senior Service Associate – Compensation & Benefits, you will be supporting in designing, implementing, and ongoing evaluation of the organization’s compensation and benefits programs, including base pay, incentive pay, health and welfare benefits, and retirement benefits.
You are expected to keep abreast with the market and labor law knowledge particularly in relation to benefits and pay
Ensure compensation practices are in compliance with current laws and regulations
Provide recommendation for fixation of Compensation at the time of hiring
Ensure effective management and maintenance of HR Records.
Ensure proper implementation and completion of the process including Half Yearly and Annual Reviews within the business as per the guidelines for all employees
Timely issuance of Annual increment , Incentive and promotion Letters for employees
Amendment of existing policies, processes and guidelines.
Communication of Policies processes and guidelines to employees
Support C&B leader in establishing guidelines, standards and processes across the organization and ensure an effective and efficient way of operating HR
Assist the implementation of company programs, procedure, methods and practices
Develop a good understanding of HR processes and tools through active collaboration with business SME’s
Required Technical and Professional Expertise
3-5 years’ experience in managing Compensation and Benefits for any International IT / ITES Company
Good communication skills in English both oral & written
Should be abreast with latest Compensation & Benefits concepts, practices, and technology trends
Strong knowledge of MS Excel and MS Word
Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans
Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business
Effectively Works with Others – Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements
Excellent Customer Service skills – ability to communicate to all people at all levels within the organization.
Proven experience in People management will be an added advantage.
Must have the ability to resolve difficult customer service issues
High degree of numeracy skills with meticulous attention to details Team work – the ability to work well within the team is key to this role
Preferred Technical and Professional Expertise
Ambitious individual who can work under their own direction towards agreed targets/goals.
Ability to work under tight timelines and have been part of change management initiatives.
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Enhance technical skills by attending educational workshops, reviewing publications etc.