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BMC Staff Enablement Mgr India, Maharashtra 258732751
25.03.2025
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Description and Requirements
CareerArc Code
Business Unit Description
Primary Roles and Responsibilities
- Prepare and manage communications for global Enablement flagship programs
- Be a program manager and provide support in all aspects of Enablement programs, calendars, rosters, schedules, meeting requests, etc.
- Coordinate logistics for both Virtual and In-Person events
- Coordinate venues for Enablement workshops such as request hotel room block / vendor contract negotiation
- Should be highly responsive and invested in customer satisfaction; he/she could be a new hire’s first contact with Enablement, so responsiveness is critical.
- Is flexible to work in different time zones to coordinate with peers effectively and smoothly across the globe and can work independently with minimum supervision.
- Adapts well to changing job and project requirements, such as manage changes to programs due to new releases and acquisitions.
- Can efficiently and independently use and administer a Learning Management System (LMS) and Knowledge Management portal and manage administrative responsibilities.
- Request and manage updates to Enablement Portal for workshops and trainings.
- Help and manage uploading documents to web portals, work on some admin tasks etc.
Desired Qualifications (Knowledge and Skills)
- 4-6 years of experience in extensively coordinating and managing global events and programs with attention to detail.
- Fluent in English language, both written and verbal communications.
- Ability to effectively multitask in a complex matrix environment and participate, contribute, and in some cases, lead multiple disparate efforts with stakeholders across the globe.
- Be comfortable with scheduling, writing directions, communicating through email or memos and other forms of written communication.
- Must have strong time management skills. This individual will need to keep track of deadlines, schedules, and various tasks that you must complete by their respective deadlines.
- Knowing how to prioritize your work and keeping your schedule on track are crucial to advance in your career.
- Proficiency in MS Office (PPT, Word, Excel, Visio).
- Proficiency in MS Teams and SharePoint
Desired (Nice-to-have) Skills:
- Ability to coordinate activities of multiple individuals to get the job done.
- Ability to prioritize tasks and keep up on them without frequent reminders. Should also be able to re-prioritize as needed on short notice.
- General program management skills esp. the ability to recognize those aspects of the program which require additional approvals/inputs.
- Proficiency in Camtasia, Articulate 360 and Vyond.
- Cross-Functional/Deliverable focus – Reporting & Data Analysis, Knowledge Management
- Ability to effectively communicate up and down the organization and with liaison partner
- Knowledge/hands-on experience with training-specific domain related AI tools/platforms
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