Perform short and long term forecasting analysis and standardized fraud analysis
Make judgments based on practice and precedence, and work within guidelines, under general supervision
Develop and maintain working knowledge of business/industry standards and practices
Demonstrate fundamental understanding of how the team interacts with others in accomplishing the objectives of the area
Identify inconsistencies in data or results, and exchange information in a concise and logical way
Impact the business directly through the quality of the tasks/services provided
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Expectation of employees working in 24/7 shift covering business needs including week off and public holidays.
Qualifications:
Relevant experience in a related role
Knowledge and previous experience in the Investigation and Fraud claims process
Experience in trend analysis and alerts in early fraud detection
Extensive knowledge of the Bank's Transactional Processing platforms
Proficient in Microsoft Office and Access
Consistently demonstrates clear and concise written and verbal communication
Demonstrated ability to remain unbiased in a diverse working environment
Education:
Bachelor’s degree/University degree or equivalent experience