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Google Training Program Manager Global Vendor Operations YouTube United States, Georgia, Atlanta 258304524
06.05.2024
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Minimum qualifications:
Preferred qualifications:
- Bachelor's degree in Education, Instructional Design, a related field, or equivalent practical experience.
- 7 years of experience developing operational process solutions, and working with cross-functional teams to drive these changes.
- 7 years of experience in a customer or client-facing role supporting training capacities in customer support or operations.
- 7 years of experience analyzing data and generating business insights.
- 5 years of experience in extended workforce business/shared services environment in customer support or sales enablement function.
- Experience deploying training programs to third-party partners.
Preferred qualifications:
- Experience using learning management systems to organize and deploy trainings at scale.
- Experience collecting, synthesizing, analyzing, and visualizing complex sources of data to derive insights and form recommendations to improve operational efficiency and efficacy.
- Familiarity with Connect Composer, Google's content management system, or other standard content management system (CMS) software.
- Ability to work with our partners (e.g., Vendor Operations and vendor agents) in a positive, productive way that encourages collaboration.
- Excellent executive communication and collaboration skills, with the ability to influence without authority at all levels, and cultivate strong cross-functional relationships.
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