Bachelor's degree in Business, Computer Science, Marketing, or a related field, or equivalent experience.
10+ years of experience in SMS deliverability, preferably in the CPaaS space.
Extensive knowledge of the SMS/MMS deliverability ecosystem and technologies, including compliance and regulations for WhatsApp and short code, alphanumeric, and VLN numbers.
Proven ability to manage projects from start to finish and drive deliverables from multiple stakeholders.
Familiarity with SMS marketing regulations (e.g., TCPA) and best practices.
Experience with major SMS Aggregators and Carriers.
Preferred Skills
Expertise with Splunk, MySQL, and BigQuery.
Experience in resolving deliverability issues with Carriers, Aggregators, and/or Anti-Abuse Community professionals using technology and people skills
Experience with Carrier side anti-abuse processes.
Working knowledge of Unix and command line tools
The ability to function independently and in a team environment
The ability to break down complex concepts and explain them to audiences while demonstrating expertise in subject matter