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Google Program Manager Process Excellence 
India, Karnataka, Bengaluru 
256618874

03.07.2024
Info Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Hyderabad, Telangana, India.Note: By applying to this position you will have an opportunity to share your preferred working location from the following:.
Minimum qualifications:
  • 8 years of experience leading and completing process design or process improvement projects.
  • 5 years of experience in Staffing/HR processes (or other service industries).

Preferred qualifications:
  • Lean or Six Sigma Master Black Belt certification.
  • Experience conducting statistical analyses of process performance in a business environment.
  • Experience with design thinking, change management and project management methodologies
  • Experience leading and successfully landing change management initiatives and knowledge of Six Sigma or Lean methodologies.
  • Experience with creating and analyzing critical user journey maps.
  • Ability to determine customer requirements, define process measures, identify root causes, design process improvements, and measure project outcomes.