SAP Business Processes Senior Consultant - 

India, Karnataka, Bengaluru 

256444608

We are looking for a Sales & Service Cloud consultant who is skilled in the solution as well as has technical expertise to meet the demands of the customer implementation needs. This role will offer you –

• To work on global Sales & Service Cloud implementations helping the customers streamline their sales & service processes
• Opportunity to enhance your skills on other requisite areas to fast track your aspirations to become a Sales or Service Process Architect / CX Solution Architect
• Fine tune your consulting skills with focused learning journeys suited to your needs and opportunities to explore various spheres of consultant journey
  

What you’ll do

This role will help you to enhance skills in the specialized solutions space of Sales Cloud and Service cloud while providing opportunities to explore other related solutions under CX portfolio

The Consultant expected to

• Performs tasks involved in implementation of SAP CX solution as per customer requirements using predefined methodologies
• Together with customer define futuristic business processes to cater to Sales & Service processes across industries
• Promote a "cloud mindset" within the team, advocating for the adoption of cloud-based solutions and services.
• Implement and advocate for a "clean core" approach, ensuring minimal customization and adherence to standard SAP best practices.
• Establish relationships with customer and to deliver timely, high quality consulting services
• develop functional as well as technical design based on the business requirements and to be able to translate the same into project deliverables
• Enforcement of industry-specific service-offerings. Detailed design of industry-specific / corporate customer processes.
• Define requirements for individual development or integration needs.
• Collaborate with developers, analysts, and business stakeholders to ensure seamless deployment.
• Support Pre-sales activities.
• Support practice/organization specific initiatives.
• Stay updated with the latest SAP technologies, trends, and best practices, CX solution roadmaps.

What you bring

• 10+ years of IT experience with 5 or 6 Full Life Cycle Implementations in the area of Sales & Service Cloud Solution/ Roll- Outs experience.
• SAP Certification in CX sales or service cloud.
• Experience in agile and SAP activate methodology.
• Knowledge of industry-specific solutions, Lead-To-Cash or Issue-To-Resolution and best practices.
• Advanced Knowledge of Sales and Service Cloud UI Features (screen configuration, layouts, business roles, and other concepts)
• SDK & CPI skills
• MCA / B.Tech or B.E
• Good Presentation and communication skills with fluent English

Desired/Preferred Additional expertise

• Experience in other SAP CX solution is an added advantage
• Knowledge of Industry Domain (Retail/Consumer/Utilities/Travel etc)

Bangalore, Karnataka, India
Gurgaon, Haryana, India

​

Job Segment:Pre-Sales, Cloud, ERP, Developer, Solution Architect, Sales, Technology