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Wells Fargo Loan Servicing Representative 
India, Telangana, Hyderabad 
255657751

12.08.2024


In this role, you will:

  • Support Loan Servicing functional area or processes
  • Identify opportunities to improve various areas within Loan Servicing and recommend solutions
  • Review, research, analyze, calculate, and submit mortgage claims that are moderately complex in nature
  • Perform moderately complex administrative, transactional, operational, or customer support tasks
  • Review, research, process, and respond to written and phone inquiries of moderate to high complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing
  • Receive direction from Loan Servicing supervisors
  • Escalate non-routine questions to experienced individuals
  • Use relevant information and independent judgment to review and file claims while ensuring compliance with all federal, state, client, and company policies, procedures, and regulations
  • Interact and communicate with agencies, investors, insurers, mid-level management, staff, and cross business units, as well as internal or external customers
  • Provide guidance to less experienced peers


Required Qualifications:

  • 2+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.