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The Regional Vendor Program Manager (CIS) is responsible for managing complex cross-functional vendor management initiatives that have cross-organizational impact. The role requires the ability to think strategically, act tactically, analyze vendor performance effectively, and display strong relationship management and critical thinking skills. The candidate must be able to build strong working relationships - both internally and externally - and demonstrate exceptional organizational skills and attention to detail.The Regional Vendor Program Manager (CIS) is viewed as a subject matter expert in their domain and are consulted by both levels above and below. They develop and implement processes to address not only short-term vendor performance issues but also position the organization for long-term success in vendor relationships. Engagement and relationship-building with vendors and internal stakeholders are essential to this role.The ideal candidate will have proven executive-level communication skills and the ability to easily shift between macro and micro perspectives, balancing operational vendor management, strategic planning, and performance optimization responsibilities. They must be organized, detail-oriented, and have an analytical way of thinking, with the ability to dive deep into vendor performance metrics and service delivery processes.Key job responsibilities
Own and drive the overall strategy and execution of a large vendor management program, managing its lifecycle from concept to delivery.Manage difficult, cross-functional projects related to vendor management, delivering high-quality results that improve efficiency, compliance, and operational excellence.Identify, develop, and implement efficiency opportunities and best practices to drive operational excellence and efficiency in vendor management.Develop and maintain comprehensive vendor capability maps and performance tracking mechanisms.Monitor and facilitate progress against vendor performance goals and targets – strategic, operational, and financial.Deliver standardized, scalable, automated solutions to ensure effective vendor performance tracking and optimization.Manage program communications, including executive-level reporting on vendor performance, spend analysis, and strategic recommendations.Be a people-focused organizational leader. Help grow talent by willingly imparting your skills and knowledge in vendor management, serving as a mentor and developer of others.
- Experience defining program requirements and using data and metrics to determine improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree
- 6+ years of program or project management experience
- 5+ years of data analysis experience
- 5+ years of vendor management experience
- 5+ years of managing stakeholders in cross-functional project experience
- 5+ years of purchasing experience
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