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Apple Retail Facilities Manager United States, California, San Jose 25428985
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- Proactively engage and support Retail stores in region at all times, be in service to the store needs, and visit the stores for comprehensive service reviews a minimum of twice a month and for oversight of all major work. - Significant expertise and experience with the upkeep and function of buildings, building systems (electrical, mechanical, plumbing), machinery, landscape, and quality improvement projects. - Oversight of commissioning agents and contractors to support store acceptance and turn over of various projects and programs. - Direct management of key vendors through WO management system, weekly check ins, and constant evaluation through store tours and fiscal performance. - Engagement of general contractors, consultants, vendors, and maintenance service providers including competitive bidding and assistance in negotiation including SOWs, CPSAs, and project specific contracts.
- 7+ years of construction/facilities management experience with a demonstrated focus in delivering and/or maintaining outstanding retail stores, workplaces, and/or critical environments.
- Proven ability to collaborate with internal and external stakeholders to create comprehensive Preventative Maintenance plans and tools to monitor them closely.
- Expertise in the planning, scheduling, budgeting, resourcing, and executing of all technical services required to maintain and improve buildings. This includes mechanical, electrical, plumbing, controls, fire-alarm, janitorial, landscaping, flooring, lighting, furniture, warehousing, pest control, interior plants, and call-center services.
- Ability to balance the trade-offs between operational risk and investment, constantly seeking the highest quality and design at the best value.
- Proven communication and supervisory skills, including experience working with various levels of an organization and ability to handle customer service issues involving employees in a professional and positive manner.
- Ability to diagnose, handle and resolve maintenance issues quickly and efficiently, including experience prioritizing and assigning repairs.
- Experience building and maintaining relationships with facility operation teams, utility companies, government agencies, architectural & design firms, and general contracting firms.
- Must be centrally located to major hub of retail stores to survey and support maintenance at each assigned store minimally twice a month.
- Bachelor’s Engineering degree in Mechanical, Electrical, Industrial, or Construction Management preferred.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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