JPMorgan User Experience Research Internship - Summer 

United States, New Jersey, Jersey City 

254193946

Our UX Research internship is a 12-week, full-time program centered around supporting the UX, product design and experience operations within an internal-facing organization. The internship will take place in Summer 2025.

Job responsibilities

• design, engineering, product, and businessto understand the firm and client needs
• Conduct UX research on employee-facing products and initiatives to drive strategic business solutions and design decisions
• Construct and present research deliverables to deliver insights to stakeholders
• Conduct interviews, contextual inquiry, evaluative research, survey design, etc.

Required qualifications, capabilities, and skills

• Currently working towards a Master's or PHD degree in Design, Human-Computer Interaction, Anthropology, Psychology, Social Science or other related discipline, with an expected graduation / conferral date in Spring/Summer 2026
• Eligibility to work in the United States
• Ability to commit to a 12 week full-time (40 hrs/week) internship with a hybrid work schedule (Jersey City is currently observing a 3 day in office hybrid schedule, and is in process of transitioning to a 5 days in office per week schedule soon.)
• Expertise in qualitative research methods and frameworks, such as in-depth interviews, focus groups, journey mapping, card sorting, or usability studies
• Ability to communicate complex concepts clearly and persuasively across different audiences and varying levels or the organization
• Excellent presentation, interpersonal, and analytical skills
• Ability to work in a highly dynamic and collaborative environment
• Drive and capacity to advocate on behalf of our users
• A portfolio of work or case studies

Preferred qualifications, capabilities, and skills

• Prior experience working with product design teams including designers, engineers, product owners, etc.
• Quantitative expertise in survey, statistical analysis, data science