JPMorgan Control Manager 

United States, Massachusetts, Boston 

253714345

Job Summary

In this role, you will be at the forefront of our efforts to streamline operations and enhance risk management processes. You will work closely with stakeholders across the Investment Middle Office Services to provide valuable insights and drive the implementation of best practices. Your contributions will be instrumental in shaping a robust control framework that supports our global business strategy.

Job Responsibilities

• Monitor operations risk metrics and manage escalation processes.
• Identify and assess potential risks affecting team objectives.
• Conduct root cause analysis and implement lessons learned.
• Execute process-control deep dives based on data analysis.
• Coordinate audit and regulatory review interactions.
• Track and ensure implementation of audit recommendations.
• Collaborate with global teams to align on risk management strategies.
• Provide input to improve the control environment across teams.
• Champion the OCM strategy and program within operations.
• Establish and maintain strong relationships with partner businesses.
• Communicate effectively with stakeholders at all levels.

Required Qualifications, Capabilities, and Skills

• Thorough knowledge of Security Services and Investment Middle Office Services.
• Experience with internal and external audits and regulatory interactions.
• Proficiency in risk assessments and control evaluations.
• Strong organizational and planning skills.
• Excellent communication and influencing skills.
• Ability to manage issues on a global, cross-business level.
• Experience in establishing and maintaining strong working relationships.

Preferred Qualifications, Capabilities, and Skills

• Experience in global operations and risk management.
• Familiarity with audit plans and processes.
• Ability to drive strategic initiatives and process improvements.
• Strong analytical and problem-solving skills.
• Experience in a leadership or coordination role within operations.