Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.
10 years of experience in a customer-facing role, communicating with stakeholders, driving customer technical implementation or programs.
Experience managing, scaling, mentoring, and running a technical team.
Experience working across business units internally and at enterprises.
Preferred qualifications:
Experience in application/workload migration to public cloud providers.
Experience supporting customers in cloud operations, technical support, escalation management, or IT consulting.
Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
Ability to present technical materials effectively to diverse stakeholder groups and engage with executives of large enterprises on both technical and non-technical matters.
Ability to communicate in Mandarin/Bahasa Indonesia/Bahasa Melayu/Cantonese fluently as it is a customer-facing role that requires interactions in Mandarin/Bahasa Indonesia/Bahasa Melayu/Cantonese.