The role requires strong writing and communication skills, business acumen, an understanding of the technology industry, and the ability to work effectively with senior executives to convey their organizational vision.
Your role and responsibilities
Responsibilities include:
- Foster strong, collaborative relationships in order to provide communications counsel and trusted advice to IBM’s most senior technology leaders in Americas.
- Understand IBM’s diverse audience in Americas, the best channels to reach them, and the resources and guidance needed to help them do their jobs effectively.
- Understand the external audiences IBM Americas leaders influence and the executive messages to deliver by persona to drive growth for IBM.
- Design, create and deploy data-driven content that engages, informs and inspires IBMers and stakeholders to focus their efforts in support of the shared business goals.
- Develop a deep understanding of the IBM Americas business and technology portfolio, alongside how we partner with sales and marketing to build executive and IBMer communications strategies and set communications goals that help drive IBM’s overall strategy and growth initiatives.
- Translate complex technical concepts into engaging content for all audiences.
- Efficiently handle multiple projects, communications and competing priorities.
- Spearheading in-person events best-practices across the Americas.
Required education
Associate's Degree/College Diploma
Preferred education
Bachelor's Degree
Required technical and professional expertise
- 8-10+ years of experience in the field of Internal and Executive Communications. Strong knowledge or past experience in external executive communications. Excellent verbal and written English communications skills a requirement.
- Experience in internal and executive communications planning and deployment - working with leaders on building and executing strategy, content development, project management and employee engagement initiatives; proactively surfacing needs and independently determining and advising on best communications approaches.
- Strong writing and storytelling capability with a passion for breaking down complex topics into consumable, understandable and applicable content.
- Efficient and highly effective project manager that can work fast while maintaining high quality and accuracy to meet deadlines.
- Collaborative, highly organized team player who is enthusiastic about partnering across teams.
- Curious, outcomes-focused learner who quickly develops an understanding of a wide range of subjects, and understands and applies feedback.
- Creative thinker who innovates and can develop and execute new, effective ways of communicating.
- Growth minded and willing to adjust ways of working and communication approaches based on current business needs and results.
- Ability to measure and analyze data to drive decision making and internal channel optimization.
Preferred technical and professional experience
- Direct experience with enterprise technology companies.
- Fast, adaptable writer who is driven by a 24-hour turnaround mentality.
- Social media editorial planning and execution.
- Successful track record supporting a leader within a company that has a large, diverse employee population.
- Experience with various tools and approaches to communications – including digital publishing, design, video production, metrics and email tools.
- Agility and resilience communicating in a rapidly evolving environment.
- Strategic communication and project management skills and ability to work on simultaneous high visibility projects.
- Background and related experience in external executive communications or media relations is an asset.
