NICE Technical Support Engineer Actimize 

India, Maharashtra, Pune 

2528917

You'll support AWS Cloud SaaS infrastructure, ensuring mission-critical applications run smoothly. Responsibilities include monitoring systems and ETL jobs, troubleshooting batch job code, and setting up alerts. You'll maintain MS SQL Server performance and support infrastructure as code with Cloud Formation and Terraform. Additionally, you'll handle global patching and manage server installations and upgrades on Windows and Linux.

Have you got what it takes?

• Relevant experience: 2+ Years
• Proficiency in supporting high-availability MS SQL Server
• Automation with shell script, PowerShell, and ETL
• Monitoring systems and setting up alerts (Nagios, etc.)
• Familiarity with Jenkins, Octopus, Ansible, PowerShell DSM
• Supporting containers in ECS, EKS modes
• Understanding of web traffic flow and tools like Postman and Fiddler
• Production and development support experience

You will have an advantage if you also have:

• Exposure to Octopus and Jenkins
• Experience with continuous integration tools
• Configuration management tools like Ansible, CloudFormation, or DSM

Reporting into:Tech Manager
Individual Contributor