Amazon Central Operations Specialist Prime Video - Ops 

Mexico, Veracruz, Orizaba 

252128236

Key job responsibilities
• Conduct pre-launch checks of high-value content, utilizing automation tools to ensure accuracy and efficiency
• Perform Root Cause Analyses (RCAs) to identify and address operational issues, preventing their recurrence
• Dynamically update and refine Standard Operating Procedures (SOPs) in response to new insights and technologies, maintaining operational agility
• Collaborate with cross-functional teams to enhance operational workflows and customer experienceA day in the life

• Bachelor's degree or 3-5 years of equivalent experience in a technical field
• Background in operations management or related field
• Fluency in English to effectively communicate with global stakeholders

• Knowledge of Lean principles and DMAIC methodology
• Experience with digital content delivery systems and workflows
• Experience in MS Access and SQL
• Familiarity with automation tools and methodologies
• A passion for technology and innovation, with a continuous learning mindset
• Problem-solving and process improvement skills