PayPal Sr Specialist Technical Account Management 

Singapore, Singapore 

251682413

Essential Responsibilities:

• Monitor proactive technical health for Enterprise merchants
• Identify and suggest solutions to improve customer experience
• Consult with merchants and internal teams on integration best practices
• Initiate strong relationships to help merchants succeed
• Diagnose and identify issues with APIs, code, services, and network latency
• Advocate on merchants' behalf to improve products, systems, and processes
• Be the main point of contact for technical issues affecting our Enterprise merchants

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

• Knowledge of Observability and Monitoring Tools such as Datadog, Splunk.
• Knowledge of AI tools - Claude AI, Perplexity

Belonging at PayPal:

Any general requests for consideration of your skills, please