Job Responsibilities:
- Thrive in a dynamic and matrixed environment, operating comfortably 'in the grey.'
- Build strong relationships with business, product, and technical partners.
- Conduct deep dive assessments to identify opportunities for industry-leading service experiences.
- Align business cases for new initiatives with strategic goals and mitigate delivery risks.
- Ensure seamless transition from concept through initiation and delivery execution.
- Apply Agile project and product management principles for process improvement.
- Create updates, business requirements, and manage stakeholder communications.
- Utilize strong analytical and problem-solving abilities.
- Articulate business benefits and process improvements through advanced data storytelling.
- Safeguard successful product launches and ensure top-tier client experiences.
Required qualifications, capabilities, and skills:
- 3 years of experience in product management or a relevant domain area.
- Strong strategic and analytical orientation with an innovative mindset.
- Exceptional communication skills, both written and verbal.
- Ability to reflect the big picture and drill down into detail.
- Strong leadership and influencing skills.
- Highly organized with strong attention to detail.
- Proven track record in strategic program development and execution.
- Previous large-system migration/conversion experience.
Preferred qualifications, capabilities, and skills:
- Experience in digital adoption and intelligent automation solutions.
- Ability to manage competing priorities effectively.
- Comfort working with multiple stakeholders.
- Experience in process improvement and Agile methodologies.
- Advanced data visualization skills.
- Strong problem-solving abilities.
- Ability to thrive in a fast-paced environment.
Please note this role is not eligible for employer immigration sponsorship.