Citi Group KYC Operations Manager -Assistant Vice President 

United States, Florida, Tampa 

25017492

The KYC Operations Lead Analyst serves as the point of contact for KYC Operations when implementing new KYC work items, managing resolution of tech issues and performing analytics to optimize tech solutions. The overall objective of this role is to ensure a successful KYC (Know Your Client) program at Citi.Responsibilities:

• Assess AML and Operations risk when designing new work items, demonstrating particular consideration for driving compliance with applicable laws and policy, while achieving operational efficiency and controls
• Collaborate with Business Requirements, AML, and Technology teams to determine and maintain ‘Book of Work’ for KYC system enhancements
• Perform impact analysis to assess additional resources needed, or potential savings
• Lead end-to-end process including evaluating functionality, documenting operations procedures, implementing the change in workflow systems and reporting, communicate/train on the changes
• Prepare Management presentations and analytics and ensure timely delivery of targets committed by all stakeholders
• Review reported technical issues and facilitate resolution for operations to avoid record delinquency or negative client experience
• Perform user testing and post implementation checkout
• Has the ability to operate with a limited level of direct supervision.

Qualifications:

• 5-8 years of experience

Education:

• Bachelor's degree/University degree or equivalent experience

Anticipated Posting Close Date:

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