About the Role
Our Account Managers drive the development of their specific cities and areas with a sense of growing the operational performance along with great relationship building and gaining the best traction for their partners with their analytical capabilities.
What You Will Do
- Manage commercial relationships
- Build strong and long-term commercial relationships with your partners to:
- Articulate and sell the Uber Eats value proposition to help restaurant partners leverage the full suite of Uber products and services to grow their business
- Identify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners to ensure 100% account retention.
- Lead commercial discussions in case of contract renegotiation.
- Drive partners growth - Co-define a growth strategy with your partners to then lead initiatives with them via effective marketing recommendations, menu optimisation, operations flags and tips…
- Leverage data to make recommendations - Use all the available data at Uber to identify opportunities / gaps, prioritize them on their estimated impact, build a convincing pitch to your restaurant partners and analyze results of solutions you implemented.
- Partner with internal stakeholders - Collect and synthesize restaurant partner feedback into insights to solve problems and ensure that feedback received is utilised in informing and driving the product and business roadmap
- Seek for and achieve restaurant industry deep understanding
- Act as an ambassador of Uber Eats mission, brand, and product
What You Will Need
- Minimum 1-2 years of experience in a client-facing account management or a relevant commercial role
- Strong interpersonal and negotiation skills, with the ability to clearly frame a value proposition, demonstrate the true value of give/get in partnerships to ensure the best outcomes for both Uber Eats and our partners, probe for objections, remove obstacles, and eliminate barriers to gain commitment
- Strong motivation and passion to work with top restaurants and build a business together
- Fluent in Dutch, professional proficiency in English
Preferred Qualifications
- Capable of running analysis and transforming data into relevant insights
- Ability to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solve
- Demonstrate time management and organizational skills with the ability to multitask and prioritize based on impact
- Willingness to hustle, roll-up sleeves, and get in the weeds with our highest value partners in order to hit quarterly and annual revenue, retention, and adoption targets
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .