Capital One Principal Communications Associate Premium+ 

United States, Virginia, Arlington 

249957296

Principal Communications Associate, Premium+ Communications

In this fast-paced position, you’ll use creative thinking to develop content that brings our communications strategies to life. Through a multi-channel approach, you’ll inform and engage associates while helping them stay connected to our goals, strategy, and culture. You’ll develop communications plans, deeply understand team and stakeholder needs, assess the performance and health of our communications strategy through metrics analysis, recognize and celebrate our associates, and more.

Responsibilities:

• Support the PPX leadership team with communications requests, including organizational announcements, meeting and speaking engagement preparation, and team updates that inform and inspire associates.

• Curate engaging experiences including executive gatherings, all-employee meetings, digital/video storytelling and special events with storytelling.

• Elevate impactful customer and associate stories to share across the organization. Own an internal “beat.” Research, compile and distribute relevant news through various internal channels - managing delivery end to end, such as Slack, newsletters, and more.

• Collect and analyze associate and leadership feedback and metrics to help improve overall engagement to reach our communication goals.

• Play an integral role in promoting associate engagement with leadership and among teams and partners.

Here's what we're looking for in an ideal teammate:

• Strong writing and story-telling skills with sound editorial judgment.

• Ability to distill complex content into clear, concise and engaging communications.

• Experience with a variety of communication channels (gmail, Zoom, Slack, etc.).

• Exemplary organizational skills, analytical talent and attention to detail.

• Outstanding time management and organizational skills, with an ability to consistently execute multiple, and sometimes competing, activities and complex projects on-time to high quality conclusion.

• A track record of consistently acting with urgency as needed.

• Proven track record of building collaborative work relationships.

• Strong customer-orientation and proven track record of collaborative work relationships.

• Proven ability to work effectively with multiple constituents, including peers, executives and management, and partners.

• Creative problem solving skills, working with internal customers to understand intent and goals to deliver communications that meet their needs.

• Be comfortable flexing in and out of work streams as needed in a rapidly changing and growing environment.

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 3 years of experience in a project management, learning and development, communications, marketing role or a combination

• At least 3 years of experience in content creation

Preferred Qualifications:

• 4+ years as a communications or marketing specialist

• 2+ years of experience in financial services
  

McLean, VA: $102,700 - $117,200 for Principal Communications Assoc New York, NY: $112,000 - $127,800 for Principal Communications Assoc Richmond, VA: $93,400 - $106,600 for Principal Communications AssocThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.