Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 5+ years applied experience
- Extensive expertise in one or more areas of infrastructure engineering, such as hardware, networking, deployment practices, integration, automation, scaling, resilience, performance, or security assessments.
- In-depth knowledge of a specific infrastructure technology and proficiency in scripting languages (e.g., Python, Ansible).
- Strong understanding of cloud infrastructure and multiple cloud technologies, with the ability to operate in and migrate across both public and private clouds.
- Proficient in multiple network technologies such as Cisco, F5 with the operational skills to identify and resolve complex technical issues.
- Knowledge of API integrations and RESTful services.
- Strong problem-solving skills and attention to detail.
- Solid knowledge of tools such as Splunk, Prometheus, and Grafana.
- Drives to continue to develop technical and cross-functional knowledge outside of the product
Preferred qualifications, capabilities, and skills
- Experienced in upgrading/building Cisco routers and F5 load balancers.
- Proven ability to manage multiple service improvement programs and effectively prioritize workloads.
- Familiarity with agile development methodologies and development tools such as JIRA, GIT & Bitbucket.
- Experienced with Infrastructure as Code (IaC) development.