As an Associate within Payment Operations, you will define and analyze business flows related to the delivery of payment services, while contributing to test and project plans.
Job Responsibilities
- Exhibit a full knowledge and thorough understanding of the Payment operations functions
- Participate actively in change management, project management both bank / industry driven initiatives, represent operations in end to end support
- Work on automation project to create efficiency and reduce operation cost
- Support local working committee to comply with regulator such as HKMA, HKICL
- Demonstrate governance /supervision over Global Service Centre on outsourced activities.
- Perform regular review on Standard Operating Procedures in Payment Operations
- Ensure good control and compliance to corporate policies and regulatory requirements which are relevant to Operations
- Work on Business Continuity Plan coordination
- Maintain teamwork and healthy working environment
- Perform MIS reporting/financial management of local operating budget
- Provide day-to-day resolution of complex problems and the execution of complex transactions
Required qualifications, capabilities, and skills
- University degree in Accounting/Finance/Economics/ Business Administration
- Minimum 6 years in Bank Operations / project management role
- Understanding of and experience in local clearing, payments, deposit, liquidity , cash management, Faster Payment System
- Possess good people management and leadership skills
- Effective delegating, planning and time management skills to meet strict deadlines and team objectives
- Ability to identify opportunities and promptly initiate action and escalate potential risks to minimize operational & financial loss
- Ability to communicate proactively and openly with internal business partners and client to support business
- Demonstrate ability to implement and manage change
- Adaptability in maintaining best standards practice and adjusting effectively to work within new work structures, processes or requirements
- Implement technology as tools of automation to reduce manual work
- Attention to detail, Strong analytical and problem-solving skills