JPMorgan Fraud Strategy Associate 

United States, Delaware 

247723219

As a Fraud Strategy Associate in Asset Wealth Management, you will act as a trusted individual contributor and partner with the Asset & Wealth Management leadership team to plan and facilitate internal stakeholder and client fraud education focused on J.P. Morgan Online security features. In this role, you will be tasked with creating content and using presentation skills to conduct virtual and in-person presentations to employees and clients. As a Fraud Awareness Associate, you will develop a working knowledge of J.P. Morgan Online and have the ability to navigate the site and walk users through the security features.

Job Responsibilities

• Assist with the creation, planning, and facilitation of client and internal fraud education sessions
• Create fraud awareness materials for internal stakeholders and client fraud awareness
• Support internal fraud awareness requests, as needed
• Analyze awareness-related problems and feedback, and strategize for better solutions
• Conduct employee surveys and interviews; track and compile collected data
• Test and review created materials
• Maintain a database of all client sessions and training materials
• Support ongoing and ad hoc requests, as needed

Required Qualifications, Capabilities, and Skills

• 3 or more years of client engagement experience
• Advanced proficiency in MS Suite, specifically Excel, PowerPoint, and Outlook
• Capable of handling complex data analysis in Excel
• Demonstrated ability to engage with various stakeholder groups and drive the agenda
• Ability to present to large audiences virtually and in-person
• Excellent interpersonal and communication skills with all levels of management
• Extensive experience delivering high-quality presentations and reports with attention to detail
• Proficient project management skills; organized and efficient in multitasking and prioritizing

Preferred Qualifications, Capabilities, and Skills

• Bachelor's Degree
• Prior client engagement and training facilitation experience
• Proactive, self-driven, and knowledgeable in financial crimes
• Experience with existing and emerging fraud trends in the banking industry