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Citi Group Business Risk Control Officer /Design & UX Organization 
Costa Rica 
247654905

25.03.2025

The Business Risk and Control Officer supporting the Design & UX organization is a strategic role that requires a deep understanding of risk management principles and their application within a financial services context. The officer plays a crucial role in ensuring the organization's adherence to control frameworks, identifying and mitigating risks, and fostering a culture of risk awareness.

Control Framework Implementation and Monitoring:

  • Contribute to the execution and governance of the Manager Control Assessment (MCA).
  • Support teams in implementing the Control Framework, including relevant policies and standards.
  • Analyze issue root causes, recommend corrective actions, and ensure appropriate escalation.
  • Contribute to the Lessons Learned Policy and share learnings across business units.
  • Review and challenge the design and management of controls to mitigate risks.
  • Contribute to the timeliness, accuracy, and completeness of the MCA.
  • Monitor adherence to the MCA Standard.

Risk Management:

  • Support the management of Operational and Compliance Risk.
  • Analyze and manage risk exposures across various categories (Operational, Compliance, Strategic, Reputational).
  • Support Risk Appetite framework and monitor exposures.
  • Identify, assess, record, and respond to Operational and Compliance Risk events.
  • Ensure adequate governance and training for managing Risk profiles.
  • Contribute to the assessment and control of risks associated with new activities and business changes.
  • Support operational risk scenario analysis and stress testing.
  • Coordinate risk and control responsibilities within the organization.
  • Support the development of standards and procedures for sound risk management.
  • Identify and implement control points and processes throughout the business.

General Responsibilities:

  • Apply risk management principles to business decisions.
  • Safeguard Citigroup, its clients, and assets by ensuring compliance with laws, regulations, and policies.
  • Demonstrate sound ethical judgment.
  • Escalate, manage, and report control issues transparently.

Qualifications:

  • 6-10 years of experience, preferably in financial services.
  • Expert in PowerPoint and MS Excel.
  • Proficiency in MS Access, SAS, SQL, and Visual Basic is a plus.
  • Excellent written and verbal communication skills.
  • Strong organizational and influencing skills.
  • Proven ability to partner with global teams.
  • Exceptional problem-solving skills.
  • Ability to think strategically while paying attention to detail.
  • Demonstrated ability to develop and implement strategic and process improvement initiatives.

Education:

  • Bachelor's/University degree.
  • Exceptional power point skill
  • Conocimiento en DISEÑO UX
  • MCA experience
Risk Management


Time Type:

Full time

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