Identify and Manage Upsell Opportunities:
- Partner with the Account Executive(s) and/or Uber Eats commercial teams to analyze merchant, platform, and category insights to identify growth opportunities within their book of business
- Manage pipeline of growth opportunities in Salesforce, ensuring accurate tracking of deals, contracts, and opportunity progress
- Create a comprehensive growth plan building on existing performance + insights
- Lead advanced growth conversations with merchants, including objection handling, and budget recommendations
- Serve as a subject-matter expert on products, advanced questions, and technical specifications, tailoring value propositions accordingly
Campaign Management:
- Coordinate with internal team + merchant partners to ensure proper campaign execution and operational efficiency (eg. collecting creative assets, implementing measurement solutions, etc).
- Monitor campaign performance and budget utilization, and provide optimization recommendations to merchant partners
- Support in reporting campaign outcomes to increase retention / growth
- Address and resolve billing issues in collaboration with Ops teams / merchants
Internal Collaboration:
- Work with business, product, and eng teams to provide feedback on product features and improvements based on customer needs (VOC)
- Coordinate with other technical / ops teams to ensure smooth implementation and integration of specialized products
- Scale impact across the team and org, helping to streamline ways of working, provide feedback on process improvements, sharing best practices, and developing best in class examples
- - - - Basic Qualifications ----
- 3+ years of full-time experience in an advertising or related role (media/marketing agency, ad tech, sales)
- Experience in a client facing position
- Basic understanding of media KPIs and terminology
- - - - Preferred Qualifications ----
- Ability to analyze data, review results, draw insights, and propose recommendations
- Experience running large-scale ads campaigns and partnering with large, complex brands
- Experience building relationships with internal/external partners
- Excellent negotiation, forecasting, communication, and problem solving skills
- Speed, resourcefulness, and a go-getter mentality who can navigate ambiguity
- Experience with performance advertising and the corresponding KPIs / measurement expectations
For Canada-based roles: The base salary range for this role is CAD$72,500 per year - CAD$80,500 per year.
You will be eligible to participate in Uber's bonus program, and may be offered sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .