Job responsibilities
- Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- Demonstrate subject matter expertise on product design to ensure all products adhere to internal and external standards and regulations, working closely with product teams, regions and controls partners.
- Develop and execute a strategic roadmap for underlying capabilities, tools and features to support ongoing operating hygiene of Payments Rails products.
- Establish key performance indicators (KPIs) to measure product success. Provide regular reports to senior management on product performance, compliance status, and strategic initiatives.
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
- Familiarity with Payments, regulatory environment, risk and controls.
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Ability to effectively communicate risk-related information to both technical and non-technical audiences.
Preferred qualifications, capabilities, and skills
- Proficient knowledge of the product development life cycle, design, and data analytics
- Creative problem solver, capable of developing innovative and differentiated solutions in a complex tech environment.
- Ability to use data to tell stories and drive behavior, and translate business objectives into quantifiable metrics.
- Expert at creating management communications, presenting to large audience.