Product ManagerLocation: Cochabamba, Bolivia (Hybrid model)
Seniority Level:Mid-level
EmploymentType: Full-time
Job Functions:Product Management
As a Product Manager you will collaborate with the technical engineering leaders and Project Managers to lead the on-going product roadmap forthe team projects and initiatives.
The product manager will be responsible for ensuring that the right features are built through gathering and prioritizing orhanization and custopmer's (internal/external) requirements.
This is a high visibility, hands-on position that requires commitment, ownership, flexibility, careful planning, and attention to detail.
What you’ll do in this role:- Contribute to the platform strategy and roadmap definition in collaboration with others on the team ensuring alignment of company objectives, product vision and customer feedback
- Builds business cases that satisfy significant market needs and revenue opportunities, is able and willing pitch business cases to senior management and elaborate on the “what” and “why”
- Responsible for product and services definition: necessary features and functionality and the release criteria (product requirements document); produces and manages usability studies, product metrics, competitive, customer and market analysis into product requirements to identify new opportunities
- Strives to be a subject matter expert in their strategic focus area(s) by identifying the challenges our customers’ face and defines new opportunities to improve our customers’ experience
- Be the go-to source of knowledge for all components of the end-to-end platform
- Effectively communicate the product vision and requirements to the development team
- Engage frequently with the development team: facilitate discussions, provide clarification, provide input on requirement acceptance and refinement, testing and validation, contribute to design activities and decisions
- Interface with the engineering leadership to identify requirements and convert them into executable stories for software development using the Agile method
- Make trade-off decisions between possible and desirable, which requires a good sense of what is technically feasible
- Review detailed technical requirements and specifications documentation to ensure that the product being built aligns with the product vision
- Evaluate competitors and the market for capability-oriented and emerging development and technology trends; identifies unmet market needs that leverage Cxone Expert technologies, strengths and market leadership
- Ensure all elements of launch are understood and planned for, including coordinating launch timelines with downstream customers
- Partner with Product Marketing by bringing products to market, collaborate on go-to-market plans as appropriate for any launches impacting end-customers and partners
- Can operate under limited supervision is provided as this individual can operate, drive results, and set priorities independently
You Should Apply If You Have:- 2+ years working as a Product Manager
- Track record driving and delivering large, complicated projects on time and within scope
- Entrepreneurial spirit / ability to roll up your sleeves and try different things with minimal direction
- Proven track record of successfully managing and releasing complex SaaS products
- Knowledge of key Product Management Principles, Agile Scrum and UX Centered Design principles
- Solid leadership, communication and presentation skills both written and oral
- Demonstrated experience effectively communicating with Sr. Leaders and Executives
- Proven ability to build strong cross functional relationships
- Ability to collaborate across multiple functions driving toward a common goal
- Possesses a unique blend of business and technical savvy; a big-picture vision, the drive to make that vision a reality, and technically credible to lead teams of world-class software developers
- Loves and understands technology. Stays up to day on competition and disruptors in the market
- Bachelor’s Degree in business, technology, or technical related field
You will start as a Super-Star if you have:
- ( 5+) years working as a software product manager
- MBA or other advanced degree
- Programming Skills, Database Understanding, AWS Cloud Practitioner