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As a Business Analyst and Reporting Specialist within our internal teams, you will be tasked with establishing relationships, facilitating communication, conducting comprehensive data analysis, generating reports, and spearheading process improvement initiatives.
Job Responsibilities:
- Handle tax reclaim rejections with the Tax Authority accurately and timely within the stipulated window.
- Prepare reconciliations across markets where reclaims are filed with sub-custodians.
- Liaise with Tax Authorities globally via email or physical letter to respond to reclaim rejections.- Send regular chasers to tax authorities or sub-custodians to obtain reclaim statuses and update core processing applications with transaction statuses.
- Suggest continual improvements to enhance processes, reduce manual intervention, and work to strict and tight deadlines.
- Assist with the development of new processes or controls, ensuring they are clearly documented and communicated, while raising and escalating issues to resolution and highlighting risks with mitigation options.
Required qualifications, capabilities and skills:
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