Provide comprehensive administrative support and training to the Sales and Commercial teams, including assistance with EngageMate entry and approval processing.
Serve as a Subject Matter Expert (SME) for sales tools such as SAP, Fiori, and BI reporting, delivering onboarding, guidance, and refresher training to Sales and Commercial staff.
Coordinate logistics for sales conferences and manage the distribution of promotional materials.
Support site visits and events by assisting with hospitality arrangements.
Prepare and manage expense reports for the General Manager and CLT members.
Oversee purchase orders, expense tracking, vendor setup, and sales contract entries, while being recognized as a local SME and trainer in these areas.
Manage courier services and internal mail distribution within the Commercial function and across the site.
Provide customer support, including check-ins and return processing, in vacant sales territories as needed.
Act as a liaison for administrative processes related to the Teva Canada Fleet program.
Perform other related administrative tasks as required.
Your experience and qualifications
College or bachelor's degree in a related field.
Minimum of 5 years of experience supporting administrative or operational tasks in a fast-paced sales, customer service, commercial or executive environment
Ability to work independently and collaboratively in a fast-paced environment.
Excellent written and verbal communication skills.
Strong organizational and multitasking skills.
Expertise in financial, procurement or sales systems (e.g., SAP).
Experience in coordinating conferences and promotional material logistics is an asset.
High energy, independent and resourceful.
Proficiency in French is an asset.
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