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Wells Fargo Senior Content Designer/UX Writer - Artificial Intelligence United States, New York, New York 243686915
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In this role, you will:
Write useful and friendly conversational responses for a wide variety of financial topics and tasks
Maintain detailed copy specifications (Excel) that serve as a source of truth for legal, translation, accessibility, and development partners
Actively collaborate with other writers: peer review/editing, workshopping, evolving our style guide
Collaborate with partners to analyze utterances (natural language processing) and craft experiences for normal, exception, and edge cases
Stay engaged to ensure designs are implemented correctly; help resolve issues and drive continuous improvement
Required Qualifications:
4+ years of Graphic or Website Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years as a digital content designer or similar experience
Qualities for success in this role:
Strong portfolio showcasing content and methods in successful digital projects
Clear, concise writing; flawless grammar, free of jargon
Experience writing for complex UX flows for financial services or similar
Creativity and a deep understanding of design principles, user experience, and storytelling
Outstanding communication and presentation skills; ability to effectively convey ideas and inspire support
Proficiency in design and collaboration tools such as Figma, Confluence and Jira; Excel or similar to deliver detailed copy specifications
Solid project management habits; ability to self-start, pivot quickly, balance multiple projects and meet tight deadlines
Strong analytical mindset; experience leveraging data to drive content choices and improvements
Fluency in content and conversation design trends, content strategy, and Design Thinking methods
Job Expectations:
Position is not eligible for visa sponsorship. This includes all candidates requiring immediate sponsorship of H1-B, TN or E-3 visas as well as future sponsorship of STEM (F-1/OPT) visas.
Candidate must be willing to work on site in one of our office locations: New York City, NY or Charlotte, NC are highly preferred. We will also consider candidates in San Francisco, CA.
Pay Range - New York, NY: $100,800 - $179,200 annual base salary
Pay Range - San Francisco, CA: : $100,800 - $179,200 annual base salary
Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.
401(k) Plan
Paid Time Off
Parental Leave
Critical Caregiving Leave
Discounts and Savings
Health Benefits
Commuter Benefits
Tuition Reimbursement
Scholarships for dependent children
Adoption Reimbursement
Pay Range
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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