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Job Title:Card Product Manager
: Vice President
Global Payments Solutions Group
Do you want to be part of our award-winning team? We are proud to:
Be a leading provider of treasury and cash management solutions
Deliver for over 100,000+ clients globally, including over 73% of the Global Fortune 500
Be at the forefront of delivering treasury solutions across all segments and all industries, from middle-market businesses to the world’s largest corporate and financial institutions
Provide a personalised service for our clients, backed with high-tech for their liquidity management, payments and receipts, trade and supply chain finance and FX and commercial card services
We want to hear from you if you are:
A highly-motivated individual
Has a client-centric focus who can advocate on their behalf
Can challenge the status quo
Collaborate with peers as well as having the ability to influence the conversation with diverse points of view
Innovative with forward-thinking ideas
Responsibilities
Commercial Card is a growing product line in the portfolio of Global Payments Solutions products in the EMEA region. In order to continue expansion, as well as maintain and support our offering, we are recruiting an additional Card Product Manager focused on Core Card solutions. As a Card Product Manager, you will play a central role in managing the products and EMEA footprint to high standards of risk management, overseeing the relationship with and performance of technology and other bank partners, and ensuring that Commercial Card continues to deliver to profitability, growth and client satisfaction objectives. This will be a varied role with a high level of empowerment, where self-initiative, diligence and commercial instinct will be rewarded with an outstanding opportunity to build deep expertise and industry/internal profile.
Maintain and deepen understanding of key developments and client needs in Card payments, exploring clients’ pain-points and staying appraised of industry developments.
Lead a range of risk management activities, including evaluation of new regulations, performing detailed impact analysis, articulating impact of regulatory change, overseeing legal reviews and supporting audit requests.
Maintain and expand a pipeline of product developments working with Technology and other key partners on scoping key priorities.
Identify key product performance trends and lead efforts to report progress and identify measures and projects to deliver improvements.
Spearhead commercialisation efforts for Card product offerings, product revisions or emphasizing Band of America capabilities.
Lead and participate in internal business, product, legal and risk reviews.
Raise Bank of America profile through industry engagements, event presence, press and external communications.
Support Sales and internal partners with product related queries or issues, related to Core Product and Local Issuing Bank services.
Manage and improve external sales collateral, internal training materials, and product input to Request for Proposal (RFP) responses / sales presentations / account management reviews.
What we are looking for
Experience as a Product Manager in a financial services context.
Experience in a credit card product management and/or trave and expense “T&E” or Business-to-business “B2B” payment role preferred.
Ability and willingness to develop detailed knowledge of broad and sometimes complex payment rules and regulations across a number of markets.
A commercial mindset and passion for engaging with clients and client teams in pursuit of delivering outstanding product solutions.
Deep understanding of regulations impacting card payments, including fraud management, regulatory reporting and data privacy.
Detailed knowledge of commercial payment practices, key participants, expense and procure-to-pay management and trends.
Understanding of key credit card processing concepts, such as Bank Identification Number “BIN” management, fraud prevention and if possible TSYS processing solutions.
Experience of managing and developing partnerships in order to enhance product solutions.
UK
Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.
Access to an Employee Assistance Program for confidential support and help for everyday matters
Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.
Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
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