JPMorgan Senior Director Software Engineering - Enterprise Search 

United States, Illinois, Chicago 

242688066

As a Senior Director of Software Engineering at JPMorgan Chase within the Corporate Sector, within Enterprise Technologies, you will be accountable for leading the technical design and strategy, roadmap and execution of a firmwide enterprise search. You will lead the specification and definition of search; driving definition and specification of crawl, rank, indexation and priority, and in partnership with product, design, and data teams, you will improve the discoverability of content across an omni-channel portfolio of web, app and chats. Enterprise search is a cornerstone of content discoverability and it’s a rapidly evolving landscape, particularly with the introduction of LLMs and Gen AI. You will have immediate opportunity to harmonize the enterprise search experience and improve content rank relevancy.

Job responsibilities

• Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
• Partner with Product and Experience Leads to reimagine search experience and develop strategy for an enterprise-wide search product, delivered as a flexible component to domain products, that drives a consistent and cohesive search experience, and delivers relevant and personalized results of content (knowledge, communications and marketing) and actionable widgets.
• Provide visionary leadership to the engineering team(s), fostering collaboration and high performance.
• Deliver on organizational vision and objectives with high quality and time to market.
• Partner with stakeholders to assess search landscape for NextGen based on evolving industry trends, and customer and business needs.
• Provide coaching and mentoring for engineers of all levels, with focus on organizational maturity and culture of excellence.
• Leads technology and process implementations to achieve functional technology objectives and provide technical leadership with hands-on engineering.
• Partner with Content product and engineering to ensure content is developed per standards and stored appropriately (content corpus) to be effectively findable for answer generation model and traditional search results.
• Partner with Product Lead to develop insights to drive product strategy decisions.
• Partner with cross-functional products to adopt search components across all domains in a cohesive, quality and intuitive experience.
• Champions the firm’s culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on Engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise and more broadly across the organization.
• Proficient with hiring, developing, and recognizing talent
• Hands on experience leading a product as a Product Owner or Product Manager
• Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field
• Innovative and creative leader with previous experience in developing large-scale platforms and search solutions
• Experienced organizational leader, who is passionate about building effective and empowered teams
• Strong business acumen and consumer-grade mindset
• Extensive knowledge of the engineering best practices, technical design and product development lifecycle
• Proficient with SEO and proven track record
• Practical experience driving change within organizations and managing stakeholders across multiple functions.
• Demonstrated proficiency with AWS and Search implementations

Preferred qualifications, capabilities, and skills

• Experienced in and strong knowledge of using AI/ML and more particularly LLMs eager to apply this rapidly changing technology
• Experience with content management systems
• Working knowledge of Java, Python, and React is preferred