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Purpose & Overall Relevance for the Organization
To ensure the delivery of efficient and accurate HR administration and payroll support, managing all data inputs, queries, and processes with 100% accuracy and within required timelines.
Key Responsibilities
Payroll
•Collaborate with the Payroll Team Lead and Global Business Services (GBS) to process payroll accurately and on time.
•Collect, review, and process time, attendance, and leave data for retail staff.
•Prepare detailed payroll reports, including WCA, GL, and leave provisions, and handle EMP201 submissions to SARS.
•Manage UIF documentation and monthly declarations to the Department of Labour.
•Reconcile third-party payments, prepare summaries, and oversee benefit onboarding/offboarding with the Benefits Consultant.
•Resolve payroll-related queries and escalate issues as needed.
•Drive process improvements and efficiency within payroll operations.
•Conduct variance analysis during payroll cycles.
Administration
•Collaborate with Payroll Team Lead and GBS teams to ensure accurate employee records.
•Manage and update the HR SharePoint, ensuring all documents are compliant and up-to-date.
•Securely store employment data for all new hires in online folders.
•Create and distribute SAP and Employment Equity (EE) reports to support business operations and compliance.
Knowledge, Skills and Abilities
•Proficiency in SAP payroll systems and SARS regulations.
•Advanced Excel and strong analytical skills.
•Exceptional attention to detail and organizational abilities.
•Effective time management and ability to meet deadlines in fast-paced environments.
•Excellent communication and stakeholder management skills.
•Customer-focused mindset with strong interpersonal skills.
•Proactive, independent, and initiative-driven approach.
•Skilled in risk management, confidentiality, and professionalism.
Requisite Education and Experience / Minimum Qualifications
•A relevant HR or payroll qualification.
•5+ years’ experience in an HR or payroll role within a medium-to-large organization.
•Previous experience working in a HR Shared Services environment is advantageous.
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