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Wells Fargo Head Cyber Security Operations & Incident Response Director 
United States, North Carolina, Charlotte 
242411845

09.03.2025

In this role you will provide industry-leading incident response, assessment, transformation, detection and response, services with in-depth tactical and strategic support. You will help Wells Fargo detect and respond to threats and reduce the overall impact of business risk before, during, and after an incident. You will be able to resolve security incidents quickly and at scale with complete incident response including investigation, containment, remediation, and partnering with our crisis management function. You will work on engagements navigating incidents, performing forensic analysis, threat hunting, and malware triage. Experience with threat intelligence, machine intelligence, and security objectives and controls validation will be instrumental with today's advanced threats.

You’ll be a leader that inspires the team and encourages and facilitates growth, education, certification, diversity and empowerment. In addition, you’ll be a poised leader and team player who gains support from and drives effective engagement with all levels of the organization, including senior executives. You will be responsible for distilling and translating large amounts of incident response and operations information to ensure senior executives are up to date on the most critical efforts being managed by the team to mitigate risk. You're the kind of person with advanced follow-up skills with superb attention to detail, ability to multitask, strong team orientation and interpersonal skills.

In this role, you will:

  • Manage a 24x7 team of engineering managers and engineering leads
  • Oversee 24x7 Cybersecurity Operations, inclusive of leading a team of Senior Managers and Principal engineers.
  • Focus on delivering commitments aligned to enterprise strategic priorities
  • Build support for strategies with business and technology leaders
  • Guide development of actionable roadmaps and plans
  • Identify opportunities and strategies for continuous improvement of software engineering practices
  • Provide oversight to software craftsmanship, security, availability, resilience, and scalability of solutions developed by the teams or third party providers
  • Identify financial management and strategic resourcing
  • Set risk management guidelines and partner with stakeholders to implement key risk initiatives
  • Develop strategies for hiring engineering talent
  • Lead implementation of projects and encourage engineering innovation
  • Collaborate and influence all levels of professionals including more experienced managers
  • Lead team to achieve objectives
  • Interface with external agencies, regulatory bodies or industry forums
  • Manage allocation of people and financial resources for Technology Strategic Leadership
  • Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications:

  • 8+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 4+ years of management or leadership experience
  • 5+ years leading a Security Operations Center or Global Security Operations Center

Desired Qualifications:

  • Certifications in cyber such as CISA, CISM, CISSP, CEH
  • Experience with networking infrastructure, cybersecurity tools and technologies
  • Endpoint and network experience: IDS, IPS, EDR, ATP, malware defenses and monitoring
  • Threat hunt experience highly preferred
  • Knowledge of common adversary tactics and techniques such as persistence, defense, evasion and obfuscation
  • Knowledge of Mitre Framework

Pay Range

$207,900.00 - $431,900.00

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

9 Mar 2025


Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.