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What you’ll be doing:
Partner closely with key customers to ensure deployed products are functional, serviceable, manufacturable and reliable.
Perform bring-ups in customer datacenters and address tough system level issues.
Be the bridge between our customer deployments and engineering and product quality, refining these products to deliver optimal usability, quality and deployability.
Work in close partnership with validation engineers, and participate in collaborative efforts with firmware and software engineers to triage customer issues.
Help codify re-occurring issues into triage BOTs to remove the human in the loop for support services.
Define and test diagnostic software for production testing and debug of Enterprise Class HPC Servers.
What we need to see:
MS-BS/EE or EECE required or equivalent experience (Masters preferred) in Applied Science or Engineering
6+ years of overall experience.
5 or more years of relevant engineering experience in a product-development environment.
Familiarity with the Linux operating system, CLI shells, programming, and scripting.
You will also be eligible for equity and .
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