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Nike Floor Manager Coach - Bicester 
United Kingdom, England, Cherwell District 
24185015

12.03.2025

As a
Coachyou are:

  • Using your expertise in the field of exceptional consumer service to serve and deliver a premium brand experience to our consumers

  • Leading, coaching and motivating the employees in your department and ensuring an excellent work atmosphere

  • Managing the daily business in your department to reach sales targets (incl. digital services, visual merchandising, salesfloor)

  • Identifying and improving areas based on feedback given by consumers

  • Being a brand ambassador for NIKE’s initiatives including training your team

  • Ensuring that the store complies with all NIKE standards and guidelines

  • Cooperating with your business partners across stores and HQ

More specifically, our store structure consists of the 3 Coach roles below:

COMMERCIAL

  • Leading a team who can deliver efficient receiving of product, inventory accuracy to visual presentation standards

  • Ensuring the smooth process of all inventories warranting our sales floor is always full, presentable and achieve brand standards

  • Working alongside departments leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store.

  • Being responsible for monthly initiative launches

  • Using our reporting tools to make the best commercial decisions

  • Achieving accurate inventory to fulfill digital orders

ATHLETE EXPERIENCE

  • Ensuring the team is equipped to deliver the highest quality athlete experience

  • Leading team Engagement on NIKE Community Ambassador activities

  • Partnering with senior store leadership, you will oversee the hiring processes including onboarding

  • Being responsible for store scheduling

  • Working collaboratively with store team to implement & maintain a positive NIKE culture

CONSUMER EXPERIENCE

  • Leading by example and the delivery of our sales floor service and bring the consumer journey to life

  • Ensuring the team is equipped with brand knowledge regarding all aspects consumer service including digital service enablers

  • Completing specific training and share completion with athlete services

  • Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership

What you get:

  • Attractive salary that evolves with the market and experience

  • Opportunity on receiving monthly bonus payments

  • Attractive online and in-store employee discounts

  • Attractive Benefits Package, Pension & Share scheme

  • Exciting development and career opportunities

  • Regular training on leadership, sales and products

  • A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)

  • Staff dress to represent NIKE and foster our team spirit

  • Access to sports activities

  • Opportunities to participate in unique NIKE moments

What you bring:

  • A passion for NIKE and/or love of sport

  • Experience in retail and/or leadership positions

  • Very good command of English language (written and spoken)

  • Experience and competency in serving exceptional consumer service

  • Ability to coach and develop a strong team

  • Strong focus on communication

  • Flexibility to work in shifts and on weekends

Watch this to find out about the atmosphere in our stores and learn more about our .