JPMorgan Loan Servicing Specialist - Commercial Banking Flow 

Philippines 

241658464

Job Summary:

As a Loan Servicing Specialist within our dynamic team, you will be tasked with the review of reports and the processing of both monetary and non-monetary transactions. Your role will involve conducting comprehensive research to devise appropriate business solutions. Collaborating closely with market and relationship bankers, as well as business stakeholders, you will handle inquiries and respond to follow-up emails.

Job Responsibilities:

• Review reports and process required monetary and non-monetary transactions.
• Conduct in-depth research and provide suitable business solutions for all requests.
• Collaborate with market, relationship bankers, and business stakeholders on inquiries and follow-ups.
• Provide coverage for support roles as needed based on business demand or volume fluctuations.
• Communicate with business counterparts and internal colleagues to resolve account issues.
• Perform additional duties as assigned based on team requirements.

Required Qualifications, Skills, and Capabilities:

• Strong attention to detail, accuracy, efficiency, and problem-solving skills.
• Ability to complete and manage tasks within service level agreements.
• Ability to work independently or as part of a team in a hybrid work environment.
• Basic office and computer skills required.
• Excellent written and verbal communication skills.

Preferred Qualifications, Skills, and Capabilities:

• Relevant financial industry experience.
• Bachelor’s degree or equivalent.

Additional information:

• Not in any performance improvement plan within the last 12 months (for internal candidates).