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Our goal is to deliver best in class re-engineering solutions to enable our Operations professionals to excel with client service excellence, robust risk management and continuous improvement.
Responsibilities:
Take a leadership role in creating and driving solutions for continuous improvement
Responsible for implementing various Transformation related projects/use cases using low code tools like Appian, Xceptor, and other BPM tools
Ensure creation of project plan, stakeholder management plan, acceptance plan, and central project issue log
Identify key stakeholders who will participate in project scope definition. Identify, document, and understand project dependencies.
Establish project communication needs and support creation of project communication plan
Adhere to PM methodology, all mandated Citi procedures, tools, and standards
Coordinate the operational and IT development teams to adhere to the projects scope and ensure execution of the UAT plan
Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Performs other duties and functions as assigned
Qualifications/Must Have Skills:
Relevant financial experience
Understanding of low code applications such RPA, Data Transformation Tools and Workflow Automation Platforms
Technical understanding of core processes and business lines within Market Operations e.g. allocations, reconciliations, confirmations payment processing etc.
Track record of identifying and executing automation opportunities
Understanding of both agile and waterfall project execution
Ability to multitask and adapt to dynamic and rapidly changing work environments
Has the ability to operate with a limited level of direct supervision
Highly organized and effective communicator
Can exercise independence of judgement and autonomy
Education:
Bachelor’s/University degree OR relevant experience
Master’s degree would be beneficial, but not essential
What we’ll provide you:
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Time Type:
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