Amazon Team Manager Rufus Alexa Shopping 

India, Karnataka 

240538601

Key job responsibilities
· Manage day to day operations with a team of AI Data Validators and AI Validator Leads
· Manage work prioritization and delivery based on business needs
. Ensure high quality delivery under aggressive deadlines
. Plan capacity and commit to volume by managing resources, queue, shift management, cross training, and leave management
· Track weekly/monthly metrics and process reviews with internal and external stakeholders across time zones.
· Maximize productivity and process efficiency through process standardization, strong process documentation, supervision, analysis and performance feedback on a periodic basis
· Initiate and lead process improvement projects, presents solution proposals, and implement them to other applicable/in-scope operational areas
· Own team’s hiring, performance and development through performance metrics, training, feedback and coaching on an ongoing basis.

· A Bachelors Degree in any stream
· 4+ years of work experience with 2+ years of managing at least 20 employees
· Excellent communication (written & oral), strong organizational skills and detail oriented
· Strong analytical, problem-solving, and critical-thinking skills
· Comfortable working in a fast paced, highly collaborative, dynamic work environment
· Willingness to support multiple projects at one time, and to accept re-prioritization as necessary

· Hands on experience with MS Excel, SQL, Power BI
· Six Sigma/Green Belt Certification
· Masters Degree