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PayPal Onboarding Manager Customer Success Management France, Occitania, Toulouse 240380154
16.10.2025
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Essential Responsibilities:
- Identify issues and recommend best practices to enhance sales team efficiency and effectiveness.
- Lead functional projects and programs, ensuring successful outcomes through effective coordination and collaboration.
- Prepare detailed sales reports and presentations, offering valuable insights to support decision-making.
- Maintain strong relationships with clients, addressing their needs and ensuring their satisfaction with PayPal's offerings.
- Foster a culture of continuous improvement within the customer success team, promoting professional development and growth.
Expected Qualifications:
- Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.
Responsibilities• Communicate onboarding strategy and outcomes effectively to executives and stakeholders, ensuring alignment, influence, and visibility of results.
Drive payments expertise to reduce friction in merchant onboarding, applying knowledge of workflows, compliance, and risk management tools.
Analyze onboarding performance and scale automation, using platforms such as Salesforce and Tableau to generate actionable insights.
Accelerate time-to-value (TTV) through structured playbooks, automation strategies, and tailored onboarding for high-value merchants.
Champion automation and innovation by advancing no-touch onboarding models, AI-driven workflows, and scalable process improvements.
Qualifications• Strong knowledge of payments and merchant onboarding ecosystems.
Demonstrated success in product adoption strategies
Experience leading automation and process-scaling initiatives in complex environments.
Proven track record using Salesforce and Tableau to drive operational insights and decision-making.
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $111,500 to $191,950
Our Benefits:
Any general requests for consideration of your skills, please
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