This job is responsible for developing and managing the end-to-end product life cycle for highly complex products. Key responsibilities include conducting market research and competitor analyses, determining product pricing, developing short and long-term strategies, and identifying innovative opportunities to modernize product offerings and deliver a more unified customer experience. Job expectations include ensuring that product management efforts are integrated with sales, marketing, operations, implementation, and customer service strategies.
Responsibilities:
- Identifies and creates comprehensive plans for product development and deployment, including supporting the creation of sales training programs and marketing materials to educate clients and internal teams on product capabilities
- Oversees a set of products and maintains financials, including managing the investment profile and profit and loss (P&L) activities, such as revenue and profit margins
- Provides information on product trends to sales and marketing teams leveraging knowledge of product functionality, marketplace trends, and the competitive landscape
- Identifies opportunities to streamline or enhance product offerings to fit client's existing and future needs and support continued growth and operational excellence
- Manages risk through implementing and monitoring effective controls in partnership with key support partners
- Partners with internal stakeholders to obtain meaningful insights about markets, clients, and competitors in order to develop products that solve client needs and ensure high adoption rates
- Develops and influences product strategy, driving products to provide comprehensive solutions across the bank
- Begins with fact led hypothesis supported by social and industry trends and client behaviorconfirmed thru Voice of Client Research
- Makes recommendations in partnership with finance and develops a Business Case
- Collaborates with stakeholders to develop use cases to identify the design
- With technology and user experience, responsible for ensuring the translation of the business requirements meets the LOB vision
- Includes working with support partners to conduct market research and competitor analyses
- Develop short and long-term strategies/outlooks for assigned product(s), and designing and tailoring products to meet customers' needs
Qualifications:
- demonstrated strategic planning/product management skills
- 7-10 yrs of related exp.
- Proficiency with Microsoft Office (Excel & PowerPoint)
- Proficiency with data analysis and business reporting tools (Tableau & Micro Strategies)
- Related experience, preferably in product or digital related functions
- Process design experience
- Credit Card, SB Card, Deposits, Call Center, Financial Center and/or Digital channel knowledge
Skills:
- Collaboration
- Executive Presence
- Oral Communications
- Presentation Skills
- Problem Solving
- Attention to Detail
- Continuous Improvement
- Influence
- Product Management
- Strategic Thinking
- Business Analytics
- Innovative Thinking
- Market Analysis
- Process Management
- Reporting
Bachelor’s degree in related field or equivalent work experience.
1st shift (United States of America)