Citi Group Business Risk Officer - C13 MUMBAI 

Malaysia, Penang, George Town 

237120173

About the Group:

Enterprise Risk Management (ERM) within Independent Risk Management is responsible for overseeing the implementation of Citi’s Enterprise Risk Management Framework and for specific enterprise-level risk management programs and processes that span the organization, the lines of defense and various risk categories. These include risk identification, enterprise risk analytics, risk appetite & limits, new activity risk management, risk frameworks & policy, strategic risk, digital assets risk and climate risk. The group is headed by the Head of ERM who reports directly to the Citigroup Chief Risk Officer (CRO).

Key Responsibilities:

• Manage program strategy and planning within the Risk Monitoring, Reporting and Escalation (MRE) program including defining the strategy, approach, processes, quality, tools, and reporting that provide global risk management consistency and excellence.

• Product Owner with the ability to bridge the gaps between product strategy and development, including providing clarity about the product’s vision and goals.

• Leads delivery of sprints of the Enterprise Escalation Workflow Tool though collaboration with varying business users, technology partners, Internal Audit, and PMO colleagues.

• Works closely with business partners on findings and makes recommendations on improving practices though technology solutions.

• Directs junior team members in creation of procedural documentation, and user guides for the Escalation application's roll out and ongoing enhancements.

• Examines procedures for consistency and gaps relative to policies and standards, in addition to impacts on user experience.

• Leads internal testing of data integration, configuration, and enhancements to the workflow tool.

• Leverages data to examine impacts to user experience and procedural breaks.

• Provide governance for our portfolio of Technology projects, including dependency management, risk & issue management, and stakeholder engagement across a broad range of other programs.

• Strategic planning and communication to multiple senior forums, regarding various transformation activities within the Consent Order

• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Work with leadership team and hiring managers to understand and action change in order to improve organizational oversight and standards.

Qualifications and Competencies:

• The successful candidate will have risk management experience and ability to work with senior stakeholders across the business, risk, compliance, finance, technology, program management functions and with geographically distributed global teams.

• Ability to lead program management governance forums to support team members and stakeholders as they design, socialize and deliver against the transformation book of work according to common program management standards, reporting and closure processes.

• 6-10 years’ financial services implementation experience or related risk and control function Experience in workflow management / implementation and corresponding technology (Angular/jBPM, ServiceNow, Pega), with jBPM experience preferred.

• Bachelor’s degree required, Master’s degree preferred

• Strong ability in interacting with and influencing business stakeholders

• Capable of prioritizing and multi-tasking in a dynamic environment Strong written and verbal communication skills needed for influencing senior management decisions.

• Ability to operate autonomously in order to make independent, strategic, and thoughtful decisions in order to identify and remediate problems and realize efficiencies across the function.

Time Type:

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