JPMorgan Learning Innovation-Payments-Associate 

United States, Texas, Plano 

236840673

Job Responsibilities:

• Leverage instructional design principals to develop comprehensive learning and development engagements including e-learning modules, workshops, and seminars.
• Create compelling assets that tell a story and effectively communicate key insights, themes, and initiatives.
• Collaborate with senior leaders and key stakeholders to ensure deliverables align with the company's strategic goals.
• Enhance employee performance and engagement through innovative learning solutions.
• Manage content effectively to ensure it meets the needs of diverse stakeholders across industries and lines of business.
• Coordinate and communicate across various functions and levels to ensure successful program delivery.
• Partner with GTM and Commercialization teams to drive and track asset management and meet deadlines.

Required Qualifications, Capabilities, and Skills:

• 3+ Years experience in Payments
• 2+ years of experience in Learning and Development, Training, or related fields.
• Proficiency in content management and asset creation.
• Excellent written and verbal communication skills with individuals at all levels.
• Strong knowledge of financial services industry, products, and services, with a payments background.
• Experience in designing and developing learning programs that align with strategic objectives.
• High levels of communication, collaboration, and coordination skills.
• Ability to independently curate and develop training materials and resources.
• Creative thinker with the ability to offer comprehensive and customized programs and solutions.

Preferred Qualifications, Capabilities, and Skills:

• Experience working in a highly matrixed, complex organization.
• Ability to negotiate, influence, and collaborate to build successful relationships.
• Experience in the digital space to drive support of strategic initiatives across the business.
• Strong creative thinking and problem-solving skills.
• Proficiency and experience with eLearning tools such as Captivate and ProBuilder.
• Public speaking and/ or facilitation experience.
• Project management and execution experience.