NICE Software Engineer - Expert Team 

Bolivia, Cochabamba, Cochabamba 

23603651

Key Responsibilities:

1. Software Development:
1. Write, test, and maintain code for the CXone Expert Knowledge Management Platform.
2. Implement features and fix bugs based on requirements and business priorities.
2. System Design:
3. Collaborate with DevOps, Sr Engineers, and Architects to design high-performance and scalable software applications Testing and Debugging:
1. Develop comprehensive unit, integration, and system tests to ensure quality.
2. Identify, troubleshoot, and fix software defects.
4. Collaboration:
1. Work with cross-functional teams, including product managers, UI/UX designers, and other engineers.
2. Participate in code reviews and provide constructive feedback.
5. Documentation:
1. Create technical documentation for reference and reporting.
2. Maintain software and system documentation.
6. Research and Innovation:
1. Stay updated on emerging technologies and industry trends.
2. Implement best practices to improve efficiency and scalability.

How will you make an impact?

• Designing, developing, testing, and maintaining software systems and applications following Agile SDLC standards and best practices.
• Applying engineering principles to solve challenging problems.
• Creating efficient, scalable, and maintainable software solutions.
• Determining solution feasibility by evaluating and analyzing business requirements
• Generating technical solution write-ups while collaborating with Senior Engineers and Architects.
• Implementing new features according to the requirements and acceptance criteria.

Skills and Qualifications:

1. Technical Skills:

• 3-5 years of experience as a software engineer building applications in C#.NET.
• Experience with Front-end Development using web standards, HTML, JavaScript, and CSS.
• Knowledge of databases (SQL, NoSQL) and cloud platforms like AWS or Azure.
• Experience with unit testing and test frameworks like Selenium and Playwright.
• Working knowledge with PHP.
• Working knowledge of REST APIs and network programming.
• Comfortable working in an Agile Scrum based software development environment.
• Comfortable working with remote team members across time zones.
• Comfortable working with AWS cloud infrastructure.

1. Problem-Solving Skills:

• Strong analytical and troubleshooting abilities.
• Ability to debug complex systems effectively.

1. Soft Skills:

• Good communication and teamwork abilities.
• Time management and adaptability to handle deadlines and evolving priorities.

What are the technologies and tools we use?

• AWS Services (e.g. IAM, SNS/SQS, CloudFront, DynamoDB, Lambda, CloudFormation, …)
• JavaScript tools, such as gulp and yarn
• Node.js
• CSS
• HAProxy
• PHP
• REST APIs
• GitHub
• C#.NET
• AmazonAurora
• Amazon RDS/MySql database
• Docker and Kubernetes (AWS EKS, ECS/Fargate)
• Snowflake data warehouse
• Looker for business intelligence
• ElasticSearch/OpenSearch
• Continuous Integration/Continuous Deployment (CI/CD) using Jenkins
• Visual Studio, Rider, or VS Code on Windows, Mac, or Linux

Benefits at NICE Bolivia:

• Work with the most modern technologies.
• Clear career path supported by different free learning tools.
• Obtain certifications to advance your career.
• Collaborate with global work teams.
• Participate in local and global activities and events.
• Enjoy the flexibility of hybrid work, combining the best of both worlds.
• Engage in exciting competitions and contests.
• Improve your language skills with English support.
• Secure a permanent employment contract.
• Benefit from a company legally constituted in Bolivia and receive full social benefits