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Apple Voice Experience Product Owner AppleCare Digital United States, California, Sunnyvale 235958933
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Imagine what you could do here.
- Minimum of 3-5 years of experience owning large, cross-functional, contact center, and support initiatives including IVR technologies.
- BA or BS or minimum of 3-5 years related work experience.
- Experience with generative technologies, conversational design and associated integrations.
- Analytical problem solver. Ability to utilize data driven methodologies to ensure continued program success.
- Ability to transform data and observations into impactful insights and actionable plans.
- Capable of coordinating and directing global teams of high-performing project managers, developers and business operations resources.
- Bachelors degree in Computer Science, Computer Engineering, or Business preferred.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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