EY Senior/ Supervising Associate- Pre-Joining Consultant - MENA 

Jordan, Amman, Amman 

235834175

In a world of dramatic and fast-paced change, the ability to deliver seamless and innovative onboarding experiences is critical. As a consulting professional as part of our Talent Services practice, you will help new joiners navigate the preboarding process, ensuring they have a smooth transition into EY. Joining one of our high-performing, globally integrated teams, you will work closely with our new hires to provide guidance and support that aligns with their needs and expectations.

Through our structured learning and development program, you will develop the skills, knowledge, and experience to transform how new joiners experience onboarding. And with a network that stretches across the world, you will gain unparalleled insights and exposure to diverse challenges. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Your Key Responsibilities

• Oversee the immigration process for employees, ensuring smooth and efficient onboarding experiences for new joiners, and handling complex and sensitive immigration issues.
• Manage local immigration matters, staying updated with country-specific immigration policies, and providing support to employees within the respective countries.
• Prepare documents related to residency renewal, new joiner medical, and pension, and assist in the registration of national employees into the pension scheme.
• Focus on document preparation and follow-ups, coordination with various stakeholders, and ensuring compliance with immigration policies.
• Maintain confidentiality and integrity due to the sensitive nature of personal documentation involved, and uphold brand and reputation.
• Liaise with colleagues and managers to proactively escalate problems and potential issues.
• Provide an exceptional new joiner experience ensuring that when they join EY, their experience lives up to our Employee Value Proposition (EVP).
• Guide team members to resolve challenging situations concerning benefits and legal areas.
• Ensure accuracy and attention to detail in all elements of the new joiner process.
• Identify potential problems and opportunities related to preboarding.
• Help internal clients and colleagues adjust to changes in EY processes and structures by identifying likely issues and providing support to enable the change.

• Excellent English language written and verbal communication skills.
• Ability to build positive relationships with the broader HR Team, including recruitment and immigration.
• Strong MS Office skills and a willingness to acquire new skills to effectively leverage internal reporting systems.
• Ability to manage multiple priorities and deliver in dynamic, fast-paced environments.
• A passion for understanding the onboarding experience and the needs of new joiners.

• A bachelor’s degree, with a preference for those with HR specialization.
• A minimum of 5-8 years of strong knowledge and immigration experience working with a large multinational and global company.
• Strong candidate-centric skills and experience managing multiple priorities and a high volume of candidate queries.
• Excellent English language communication skills, both written and verbal.
• A positive can-do attitude and approach to responsibilities; demonstrate commitment to the role.
• Experience working with multi-cultural teams is a plus.