JPMorgan Commercial Loan Servicing Associate-Wholesale Lending Services 

United States, North Carolina, Charlotte 

23544846

Join the firm that

As a Commercial Loan Servicing Associate in Wholesale Lending Services (WLS), you will support the largest and most sophisticated corporate loan transactions in the market as the primary loan servicing contact for internal/external clients for issues and resolutions. You will primarily provide operational support for syndicated credit structures agented by JPMorgan or bilateral loans extended to a borrower solely by JPMorgan. This is a client facing role with direct contact with borrowers, lenders, and business partners while performing loan servicing facets.

Job Responsibilities:

• Provide deal origination and execution support toSyndicateddeal teams as the primary loan servicing contact for internal/external clients for issues and resolutions.
• Provide feedback to deal structuring team on operational market trends and any preferred deal structure
• Read and interpret complex legal credit agreements and related documentation working with attorneys when applicable
• Perform quality control on new deals, restructures and amendments by thoroughly understanding the credit agreement verifying system set up accuracy
• Initiate loan activity (funding, re-pricings, payments) as instructed by the client in accordance with credit agreements
• Calculation and tracking of complex interest and fee accruals at various rate levels across changing lender distributions
• Reconcile daily funding and payment activity to account for all daily cash transactions, Initiate and reconcile automated funds movement, monitor and escalate past due principal, interest, & fees and assist in loan operations projects as needed

Required qualifications, capabilities and skills:

• 3+ years as a business professional with proven and related Client Management/Interaction experience OR related Operations experience, preferably in financial services.
• Will also consider candidates with related Bachelor’s Degree with proven ability through Internship or related work experience
• Excellent interpersonal and written/verbal communication skills
• Strong analytical thinker who can identify connections between various pieces of data and systems and quickly articulate client impact as well as the ability to effectively multi-task and prioritize competing demands
• Strong organizational skills with the ability to function efficiently in a high volume, fast-paced, deadline-oriented environment while maintaining service level agreements
• Exceptional customer service and communication skills
• Proficiency in Microsoft Office applications with strong Excel skills

Preferred qualifications, capabilities and skills

• Commercial Loan/Lending Operations experience, ideally with knowledge of reading and interpreting syndicated credit agreements (pre/post-close)
• Loan IQ experience
• Highly motivated self-starter
• Ability to manage and autonomously resolve complex problems