Bank Of America Officer Operations Team Leader – Branch 

India, Delhi, New Delhi 

23514199

Responsibilities:

• Handling of documentation regarding AML/KYC related to client Account on boarding and Account maintenance.
• Capture the KYC information for sharing with the CKYCR (Central KYC Registry in India) in formats prescribed by CKYCR.
• Ensures quality service and effective & efficient operations support for the unit.
• Provides guidance to associates within own unit regarding procedural, technical and/ or operations changes.
• Drive process improvement projects to reduce operating costs and improve service standards.
• Works closely with Group Head / Head-Operations to meet department objectives in a timely and accurate manner.
• Ensuring adequate controls are in place and laid down guidelines are adequately followed.
• Ensure compliance with reporting/ response deadlines.
• Responsible for maintaining efficient relationship with stakeholders.
• Preparation of Internal and Customer related MIS as per the requirement.

Your background

Graduate with 5 to 6 years/MBA experience preferably Operations in amultinational/leadingPvt Sector Bank

Skills:

• Good knowledge of AML/KYC regulations.
• Very sound knowledge of GBS or an ERP system in another bank, and ability to work on ATS/SDS / SLS, other GBS applications.
• Excellent Inter-personal skills.
• Good computing and accounting skills.
• Quality conscious and having flair for constant process improvement.
• Ability to manage volumes with accuracy.
• Good knowledge of treasury products like account opening, time deposits, payments, cash management.